Best efforts are made to display the colour as accurately as possible. However, due to varying colour accuracy on different devices, the colour may be slightly different than what you see online.
Some photos are the actual product. As each scale pattern is unique, if you would like to request for more pictures, you may directly reach out to a personal advisor via the chat box during working hours for a faster reply or email us and we will reply as soon as possible.
Kindly contact our personal advisor via the chat box and we will attend to you personally. All products are subject to availability.
Our collections are sold exclusively in KWANPEN boutiques and KWANPEN.com
KWANPEN uses 100% genuine crocodile or alligator on all of our products. All of which are CITES (The Convention on International Trade in Endangered Species of Wild Fauna and Flora) approved and certified.
KWANPEN’s collections are handcrafted in Singapore at KWANPEN Headquarters, where Leather Craft Workshop is located.
Crocodile leather is a material that evolves, changes colour and will acquire a natural patina over time. It should be protected from humidity and prolonged exposure to light or extreme heat. There are no care products for KWANPEN leather. The best way to maintain your bag is to regularly return it to our Leather Craft Workshop to be cleaned and,if needed, restitched, repolished or restored.
Please visit a KWANPEN Boutique with your collection for our personal advisors to assist you in sending your collection in for restoration. You may find a store located nearest to you in the Boutique Tab. In the event that you are unable to find a KWANPEN Boutique near to your location, please do not hesitate to contact us via the chat box or email us at firstname.lastname@example.org.
All restorations are sent back to our Leather Craft Workshop. Our specialised craftsmen will assess the condition of the collection and provide a definitive quotation on the repairs, replacement and workmanship charges. Restorations may take between 6-10 months depending on the condition of the item and the work involved.We seek your understanding that not all collections are restorable to its original purchased condition.